How does having a business website compare to regular forms of advertising?
So, perhaps you’ve been wondering if you should bother to create or invest in a website for your business. If you hire someone to design and create it for you, the expense can be enough for a really good week long vacation. If you do it yourself, it may take awhile and there’s a lot to learn. But how do you know for sure that you should take the leap and just do it? Will it pay for itself? Well, if you’ve been on the fence, let me help you decide.
I’ve had a small brick and mortar business of my own for over nine years in the same industry. In that time I’ve done quite a few types of advertising and marketing - print, flyers, business cards, bulletin boards at other local businesses, mailers, coupons, public events, ads in the local paper, ads in the yellow pages of the phonebook, and ads in the local about town magazines, etc.. I’ve done give-aways, donated coupons to local charities, etc.. I can’t think of any type of marketing that I haven’t done except for perhaps a TV ad or local billboard. So here’s the comparison. Are you sitting down?
My small online website business website brings me in as many customers (or more, way more) than 90% of all of the other advertising… COMBINED. Oh yeah, you read that right. The only exceptions are the yellow pages (which the internet has been starting to pull ahead of for awhile now) and a small local magazine (who’s reach has shrunk due to people surging onto the internet to hunt down local businesses during the past 5 years).
The takeaways from this post are this:
You can’t afford NOT to have a website for your business. Even if you’re just a plumber.
It needs to be more of an encyclopedic brochure for your business than a business card, or it won’t pull customers as well as it could. (Imagine having your target customer locked in a room and you could tell them anything about your business for the next hour! Take some time to think of what to put on your site and stop just regurgitating your business card at them!) People want info! Yes, even about your little business! Give it to them for goodness sakes.
Everyone goes to the web – even if you don’t.If your print / local advertising hasn’t been getting customers for you as well as it did 5 or more years ago, now you kow why.
Spend some time listing your website on every search engine that anyone you know uses. Do it by hand. Find the right category for your town and state. Make sure that you put your city / state in your site description. You want people from your town (not China!) to find you if you are a local business. Write local but put it out there global!
Get free advertising for your website by becoming an online authority / expert on another website. Spend a little time online in forums, message boards, etc.. conversing with people. The key here is to make sure that your profile has a signature line with a link to your business website in it. Don’t know where to start? Go to Yahoo Answers and look for questions relevant to your business.
Become an authority on your own website. Use blog software (or an online free blog service, linking to your page from your site) and create posts, like this one. Answers questions that people always have about the business that you’re in. For instance:
- Do you run a daycare? Tell parents how they should decide to bring their kids to you or stay home that day. Tell them about your upcoming field trip and include a link to that place’s website.
- Have a bookstore? Tell people about your upcoming events or discuss your staff’s favorite books.
- Do you have a restaurant? Showcase photos of your place online so people will know how to dress when they come. Tell them about your latest menu additions, or special touches (vegetarian meals, gluten free dishes, etc..) and why you’ve decided to include them.
- Auto repair shop? Tell them about when they should get their car serviced (50,000 – 80,000 – 100,000 mile service) and what kinds of things you do for that service. Don’t forget to include a little coupon (only available from the internet) as a little incentive
- Flower shop? Showcase what kinds of events you’ve been doing lately. Make sure to have lots of photos of your work!
- Esthetician? Tell people in small articles how to care for their skin at home. (Acne, dry skin, oily skin, shaving bumps, etc.) At the bottom of each post remind them of when to make an appointment and link to your contact page. This works even if you take your appointments at a spa or salon! This technique works great for hairstylists as well.
- Scrapbook parties? Blog about how people can do simple layouts and get their scrapbooks done without stress or complication. Show plenty of photos of your examples online. Link to a page that has the dates for your next party.
So, save some of that advertising dough you’ve been spending and put it into online methods of promotion – such as getting a great website. You’ll be glad you did and so will your pocketbook. It will literally save you thousands in the long run. I’m living proof of that!
What kind of business do you have? Do you currently have a website? Do you needs some ideas for what to put on it? Are you facing some real challenges? Post a comment and tell me about it. I’d love to hear from you.